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Privacy Policy

Privacy Policy

This privacy policy explains how Greve Explorer processes personal data in connection with its website, enquiries, and guided architecture and photo walk services. It follows the data lifecycle from collection to use, sharing, retention, and deletion, and it applies to the website operated under the Greve Explorer domain.

Terms of Service Contact
Policy guidance

This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact

Data handling overview

How information is collected and how cookies are used

This section outlines the categories of personal information we may process, where that information comes from, the types of cookies used on the site, and the controls available to you.

01
Collected data

Data We Collect

When you contact Greve Explorer or make a booking request, we may process your name, email address, phone number if you provide it, inquiry message, tour date and group details, and any accessibility or dietary information you choose to share. We also process limited technical data such as server request metadata and browser or device information to keep the website working and secure.

We collect only the information needed to handle enquiries, bookings, and site operation.
02
Data sources

How We Receive Data

We receive personal data from website forms, email, phone calls, and other direct communications. Technical data is collected automatically when you use the website, including information needed for delivery, security, and basic diagnostics. We do not state that analytics or marketing tracking is active.

Most information comes directly from you; technical data is generated by your device and browser.
03
Cookie types

Types of Cookies

The website uses cookies for essential site operation and for storing privacy preferences. Essential cookies help the site load and function correctly, while preference cookies remember selected settings. We do not confirm the use of analytics or advertising cookies.

Only necessary and preference-related cookies are confirmed for this website.
04
Cookie controls

Cookie Controls

You can manage cookies through your browser settings and, where available, through the site’s preference controls. Essential cookies support core site operation, and preference cookies help remember privacy choices. If you disable essential cookies, some parts of the website may not function as intended.

Cookie choices are limited to essential functions and saved preferences.
01

Why We Use Data

We use personal data to respond to enquiries, review date and group preferences, confirm routes, manage booking payment, carry out equipment and weather checks, provide guided photo walks, and share location recommendations connected to the service. We also use technical data to maintain website security, support delivery, and diagnose operational issues. We do not state that the data is used for analytics or marketing.

Processing is tied to the booking and service lifecycle, not to unrelated uses.
02

Service Providers and Partners

We may share data with service providers that help us operate the website, process communications, support technical delivery, or handle booking-related administration. These recipients may process data only for the tasks we assign and under confidentiality or equivalent data-protection obligations. We do not confirm any broader third-party access beyond what is needed for these functions.

Operational recipients are used only where they are needed to run the service.
03

Legal Disclosure

We may disclose personal data to public authorities, courts, or other parties when required to comply with legal obligations, respond to lawful requests, protect our rights, or address security and fraud concerns. Any such disclosure is limited to what is necessary for the relevant purpose.

Disclosure is limited to situations where law, safety, or compliance requires it.
User Rights

Your Rights

You may be able to request access to your data, correction of inaccurate details, deletion where appropriate, restriction of processing, or an explanation of how a decision was made if one applies. You may also object to processing based on legitimate interests where that basis is used. Some requests may be limited by legal retention duties or by the need to complete a service you asked for.

Your rights depend on the type of data, the purpose of processing, and any legal limits that apply.
Requests

How to Make a Request

To exercise a privacy right, send a request through one of the contact channels listed in this policy and describe the data or processing concern as clearly as possible. We may ask for information needed to verify your identity and to locate the relevant records. After review, we will respond within the timeframe required by applicable law and explain any limitation if a full response is not possible.

Requests are reviewed case by case to confirm identity and determine the applicable response.
Data Retention

Retention and Deletion

We retain personal data for the period needed to manage the enquiry, booking, service delivery, security, and any follow-up that is reasonably connected to the original contact. When the data is no longer needed for those purposes, it is deleted or anonymised unless a legal obligation requires continued storage. Retention decisions are made according to the data’s lifecycle and the operational need for it.

Data is kept only for as long as it serves the purpose for which it was collected or must be retained by law.
Policy Updates

Policy Updates

If we make material changes, we will update the policy text and use reasonable means to make the revised version available. The date or version of the policy may be adjusted to reflect the latest update. Continued use of the website after a change does not remove any rights you may have under applicable law.

We review this policy when our processing practices or legal obligations change.
GDPR

GDPR Overview

Under the GDPR, personal data must be processed lawfully, fairly, and transparently, and only for specified purposes. For this website, that includes handling enquiries, managing bookings, supporting technical delivery, and maintaining security. Where processing is based on consent or another legal basis, the basis depends on the specific activity and context.

Because Greve Explorer operates in Denmark and serves users in the European Economic Area, GDPR principles apply where the regulation is relevant to the processing described in this policy.

EU compliance references
RegulationGeneral Data Protection Regulation (GDPR) - EUR-Lex
Supervisory AuthorityDatatilsynet
This overview explains the GDPR framework as it relates to this website’s processing activities.
GDPR-aware

GDPR Rights

Where GDPR applies, you may have rights to access, rectify, erase, restrict, or object to certain processing, and to receive a copy of data in a portable format where applicable. We assess each request against the legal basis, the nature of the data, and any retention or legal obligations that apply. If a request cannot be fully granted, we will explain the reason in line with applicable law.

GDPR rights are handled through a review process that depends on the request and legal basis involved.
Privacy Contact

Privacy Contact

Email contact
feedback@trackcomputerdune.biz
Telephone contact
+45 34 16 51 87
Postal address
Over Bølgen 9, 2670 Greve
Privacy enquiries
Contact Page

Use the listed service channels for questions about this policy or the handling of your data.

Contact Page